Randy Ripkey is an entrepreneur, software business leader, and longtime professional in the telephone answering service industry. Based in Jacksonville, Florida, he serves as President of TAS Concepts, Inc., the company behind TASbiller and TASbillerCloud, software solutions focused on billing and profitability analysis for answering service businesses.

Raised in South Florida, Ripkey developed an early appreciation for technology, business, and outdoor activities. He attended Broward Community College, where he earned an associate degree, and worked at Radio Shack throughout high school and college.

His entrepreneurial career began with writing custom software programs. He subsequently gained extensive experience in real estate, working as a licensed appraiser, salesperson, broker, and mortgage broker.

In 1995, Ripkey entered the telephone answering service industry through his ownership of Accurate Messages, which he continued operating until January 2026. His experience managing an answering service gave him firsthand knowledge of the industry’s operational requirements, billing processes, and financial challenges.

As President of TAS Concepts, Inc., Ripkey focuses on helping answering service operators analyze profitability and manage billing through specialized software. The company’s offerings include TASbillerCloud, a cloud-based software-as-a-service platform.

Ripkey has also been active in professional associations throughout his career. He served as President of the Southern Telemessaging Association from 2000 to 2001 and has held board positions with answering service organizations, including the Association of TeleServices International.

In 2023, Ripkey received the ATSI President’s Award. He has also participated in ATSI’s annual Hill Walk in Washington, D.C., representing the association and its members.

His community involvement includes serving as President of the Rotary Club of Martinez-Evans, earning recognition as a Paul Harris Fellow, Will Watt Fellow, and his club’s Rotarian of the Year in 2003.

Today, Randy Ripkey continues to contribute to the telephone answering service industry through software development, conference speaking, and his focus on helping operators better understand business profitability.